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HOSPITALITY INDUSTRY / CASE STUDY

Elevating Guest Experience and Sustainability

for a Coliving Operator

MAY 05, 2024

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By Gabriel Tan - Global SDG Pioneer for Circular Economy

READING TIME: 3 MIN

Image by Marcel Strauß

Key Takeaways:

GUAVA partnership with the coliving operator resulted in a successful transformation of their resident experience and sustainability practices.

 

  • Elevated Resident Experience: The branded amenities program improved the overall resident experience, offering a premium and consistent environment across properties.

  • Enhanced Sustainability: The introduction of eco-designed amenities aligned with UN circular economy principles, reinforcing the operator's sustainability goals.

 

  • Improved Supply Continuity: The local support team assisted in planning supplies and ensuring continuity, optimizing operations and meeting resident needs efficiently.

 

 

 

Client Overview

The client is a leading coliving operator known for offering flexible and community-oriented housing solutions. They sought to enhance the resident experience by implementing a branded amenities program and incorporating sustainability principles into their operations. Additionally, the operator faced challenges in planning and ensuring supply continuity across multiple locations.

Challenges

  • Elevating Resident Experience: The coliving operator aimed to elevate the resident experience through a branded amenities program that would offer a premium and consistent experience across all properties.

  • Sustainability Initiatives: The operator wanted to incorporate eco-designed amenities based on UN circular economy principles to align with their sustainability goals.

  • Supply Planning and Continuity: Ensuring supply continuity and efficient planning was challenging due to the operator's multiple properties and varying resident needs.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Our Solution

 

To address the client's goals and challenges, we provided a comprehensive solution that focused on elevating the resident experience and enhancing sustainability:

  • Branded Amenities Program: We developed a branded amenities program that offered residents a premium and consistent experience across all coliving properties. The program included a range of high-quality amenities tailored to the needs of the residents.

 

  • Eco-Designed Amenities: The amenities program incorporated eco-designed products based on UN circular economy principles, aligning with the operator's commitment to sustainability.

 

  • Local Support Team: We provided a local support team to assist the operator in planning their supplies and ensuring supply continuity. This team offered localized expertise and support to meet the specific needs of each property.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Results

  • Elevated Resident Experience: The branded amenities program improved the overall resident experience, offering a premium and consistent environment across properties.

 

  • Enhanced Sustainability: The introduction of eco-designed amenities aligned with UN circular economy principles, reinforcing the operator's sustainability goals.

 

  • Improved Supply Continuity: The local support team assisted in planning supplies and ensuring continuity, optimizing operations and meeting resident needs efficiently.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Conclusion

Our partnership with the coliving operator resulted in a successful transformation of their resident experience and sustainability practices. By implementing a branded amenities program, incorporating eco-designed amenities, and providing local support for supply planning, we elevated the resident experience and enhanced sustainability efforts. This collaboration positioned the coliving operator as a leader in premium, sustainable community living.

 

 

 

 

 

 

 

 

 

If you would like to learn more about any of the topics discussed above, please do not hesitate to contact us. Our team is ready to assist you and provide further insights. We are dedicated to helping your hotel stay ahead and achieve better performance through credible and sustainable practices.

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By implementing a branded amenities program, incorporating eco-designed amenities, and providing local support for supply planning, we elevated the resident experience and enhanced sustainability efforts

The branded amenities program improved the overall resident experience, offering a premium and consistent environment across properties

Author

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Gabriel Tan

Global SDG Pioneer for Circular Economy

  • LinkedIn

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