Key Takeaways:

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GUAVA enables a leading integrated resort winning a prestigious sustainability award, showcasing their commitment to environmental responsibility and excellence in luxury hospitality.

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• Elevated Guest Experience: The premium branded amenities program improved the overall guest experience and reinforced the resort's luxurious reputation.

 

• Substantial Waste Reduction: The innovative packaging and sustainable liquid and dry amenities initiatives substantially reduced waste and promoted environmental sustainability.

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• Prestigious Sustainability Award: Thanks to these initiatives, the resort's commitment to sustainability and innovation earned them a prestigious sustainability award, solidifying their reputation as a leader in environmental responsibility and luxury hospitality.

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Client Overview

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The client is a leading integrated resort, known for its luxurious accommodations and premium guest experiences. Before partnering with us, the resort faced challenges with its amenities provider, resulting in periods of insufficient stock and inconsistent quality. Additionally, the amenities lacked branding and sustainable design, leading to excess waste.

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Challenges

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• Frequent Supply Disruptions: The provider's lack of planning caused interruptions in stock availability, impacting the resort's operations.

• Unbranded, Non-Premium Amenities: Previous amenities were unbranded and lacked a premium appearance, affecting the resort's luxury image.

• High Wastage with Poorly Designed Packaging: Traditional amenities and non optimized packaging resulted in significant waste.​

 

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Our Solution

 

To address these challenges, we implemented several innovative initiatives to improve the quality, sustainability, and efficiency of the resort's amenities:

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Premium Branded Amenities Program: We curated a premium branded amenities program for both liquid and dry amenities, elevating the guest experience and reinforcing the resort's luxury image.

 

Innovative Packaging Solutions: By replacing laminated paper packaging with water-resistant packaging, we reduced waste from unused amenities. This change prevented an estimated 0.46 tonnes of packaging waste and 6.44 tonnes of unused amenities waste annually.

 

Optimized Transport Packaging: We optimized transport packaging by using lighter materials and larger capacity shipper cartons, resulting in a net reduction of 3.69 tonnes of transport packaging per year.

 

Sustainable Liquid Amenities: We replaced wall-mounted dispensers for liquid amenities with collapsible refill packs, significantly reducing plastic waste by an estimated 0.94 tonnes annually and transport packaging by 0.50 tonnes per year.

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Results

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Enhanced Guest Experience: The premium branded amenities program improved the overall guest experience and reinforced the resort's luxurious reputation.

 

Substantial Waste Reduction: The innovative packaging and sustainable liquid and dry amenities initiatives substantially reduced waste and promoted environmental sustainability.

 

Savings and Efficiency: Optimization of transport packaging and waste reduction led to cost savings and improved supply chain efficiency.

 

Prestigious Sustainability Award: Thanks to these initiatives, the resort's commitment to sustainability and innovation earned them a prestigious sustainability award, solidifying their reputation as a leader in environmental responsibility and luxury hospitality.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Conclusion

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Our partnership with the integrated resort transformed their amenities program and sustainability practices. By introducing premium branded amenities, innovative packaging solutions, and sustainable options for liquid amenities, we enhanced the guest experience and significantly reduced waste. This collaboration culminated in the resort winning a prestigious sustainability award, showcasing their commitment to environmental responsibility and excellence in luxury hospitality.

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If you would like to learn more about any of the topics discussed above, please do not hesitate to contact us. Our team is ready to assist you and provide further insights. We are dedicated to helping your hotel stay ahead and achieve better performance through credible and sustainable practices.